Virtual Health

As a Carpenters Residential member, you and your family have access to Telus Health Virtual Care. Virtual health care is a live interactive health care service that allows you and members of your family to connect directly with a nurse practitioner (NP), 24/7/365, for consultation or other services such as; healthcare advice, prescription renewal, diagnostic and specialist referrals, lab requisitions, help to navigate the health care system, and more.

Getting Started

Here’s how it works:

  • Describe your symptoms through the virtual care app or on their website. An NP or Physician will review your request and respond in minutes.
  • Chat with a Nurse Practitioner. You can have your consultation by text, video, or audio chat in the Virtual Health Care app.
  • Get a diagnosis or prescription. The NP can diagnose and provide prescriptions or diagnostic referrals and lab requisitions as necessary during your consultation.
  • You will need your Union Registration number to access these services.

If you need help, contact help@vc.telushealth.com