Important Comprehensive Plan Notice. Click here to read.

We are pleased to announce that our Markham office is open to the public, by appointment only for in-person visits.

As part of our health and safety protocols concerning the public and our staff, the following precautions will be in effect for everyone:

  • Proof of full COVID-19 vaccination and proof of identification with name and date of birth. Names and contact information will be logged for contact tracing requirements.
  • Mask-wearing for entry and the duration of the visit/meeting unless seated and distanced
  • Social distancing
  • Hand sanitization

Members of the public who do not wish to follow the above requirements will continue to be served by telephone, video, or email.

If you require a one-on-one meeting with a staff member, please book an appointment before coming to the office. We have adopted a temporary hybrid work-location model. Some staff will continue to work from home one or two days per week. Appointments are necessary to ensure the applicable staff member will be in the office for the in-person appointment.

To book an appointment, please contact us via one of the following:

Phone: 905-946-9700 or 1-800-263-3564
Email: ebps@mcateer.ca

Or see the list of staff emails on the contact page of this website.

Download the free Green Shield Canada mobile app today! 
You will be able to check benefits, submit claims, and access many other features all on the go! Click here for information on the Green Shield Canada Mobile App!

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We have added translated Plan Booklets!
Comprehensive, Enhanced and Introductory Plan Booklets are now available in; Croatian, Portuguese, Spanish, and French (Enhanced Only).